Parkwood Home Find Apartment Photos Maintenance Affiliations Contact Us
 

 

OFFICE HOURS
8:30 -5:30 M-F




Maintenance

The team of Parkwood employees are dedicated solely to providing superior service and to expedite the handling of all service requests.  The following is a list of answers to some frequently asked questions.  This list may assist you in expediting your requests.  To report a maintenance call or submit a service request please contact us at (405) 364-0350.  

 
Parkwood Maintenance Can Assist You With the Following Questions:
  • Plumbing Problems
  • Electrical Repairs
  • Appliance Malfunctions
  • Exterminating Requests
  • Central Heat and Air Problems
  • Structural Repairs
  • Lock Work
  • Landscaping Issues
  •  
    Questions that Cannot be Answered by Parkwood Maintenance:
  • Shampooing of Carpet
  • Painting of Apartment
  • What Time Will Maintenance Arrive to do Repairs
  • Resident Calls from Work Inquiring if Repairs have been
  • Completed
  • Set Up an Appointment to Make Repairs
  • Questions Regarding Television or Phone Reception
  •  
    Information Necessary for Processing Service Requests
    In order to expedite the handling of your work order the following information is required.  This information is required with each of your requests
  • Your Name
  • Name of Your Community and Phase Number
  • Apartment Number
  • Phone Number
  • Description of Problem
  •  
    How is a Service Order Processed / How Quickly Will it Be Completed?
    Parkwood follows up with each resident on every service request to ensure the work has been completed.  The office hours are from 8:30 AM to 5:30 PM. However, an answering service is provided after hours and weekends to furnish 24 hour emergency service for the convenience of the residents.  Emergency calls are handled immediately and normal work orders are handled within 48 hours.  Some work orders may require the service of an outside vendor.  In these instances, the time may extend past 48 hours to totally complete the job.  Examples are pest control service or HVAC repair.  To put in a service request please contact our office at 405-364-0350.     
     
    What to do Incase of Emergency?
    Contact our 24 hour emergency line at 405-364-0350 and report your problem immediately.